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She Interviewed 1,200 Execs and Found a $1.3B Idea
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Plus: Stop saying these 6 weak phrases, a 27-year-old’s yacht rental side hustle, and a small managerial mistake hurting morale. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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<p style="font-weight: bold; font-size: 17px; margin-bottom: 6px; color: #111111;">
JANUARY 23, 2026
</p>
<p style="font-weight: bold; font-size: 15px; margin-bottom: 10px; color: #0073e6;">
What's on deck today:
</p>
<ul style="margin-top: 0; margin-bottom: 0; padding-left: 22px; color: #333333;">
<li>
How angry customers can actually grow a business
</li>
<li>
Stop saying these 6 phrases — they make you look weak
</li>
<li>
27-year-old’s yacht rental side hustle
</li>
<li>
Managers’ tiny mistake hurting morale
</li>
</ul>
<hr style="border: 0; border-top: 1px solid #e0e0e0; margin: 18px 0;"/>
<p style="font-weight: bold; font-size: 15px; margin-bottom: 10px; color: #0073e6;">
Market snapshot:
</p>
<ul style="margin-top: 0; margin-bottom: 0; padding-left: 22px; color: #333333;">
<li>
S&P 500
<span style="color: green;">
▲ 0.52%
</span>
</li>
<li>
Dow Jones
<span style="color: green;">
▲ 0.59%
</span>
</li>
<li>
NASDAQ
<span style="color: green;">
▲ 0.9%
</span>
</li>
</ul>
<hr style="border: 0; border-top: 1px solid #e0e0e0; margin: 18px 0;"/>
<p style="font-weight: bold; font-size: 15px; margin-bottom: 10px; color: #0073e6;">
How to Use Press & PR to Grow Faster Without a Big Budget:
</p>
<p style="margin-top: 0; margin-bottom: 10px; color: #333333;">
Get a step‑by‑step playbook for turning press coverage into one of your most powerful growth channels — without relying on a big ad budget.
</p>
<p style="margin-top: 0; margin-bottom: 0;">
<a data-hs-link-id="0" data-hs-link-id-v2="bUwsaN4V" style="color:#0073e6; text-decoration:none; font-weight:bold" target="_blank">
Register now →
</a>
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<h2 align="left" style="margin:0; line-height:147%; text-align:left; font-size:12px; font-weight:normal">
<span style="font-size: 15px;">
BUSINESS STRATEGY
</span>
</h2>
<h2 align="left" style="margin:0; font-size:22px; line-height:160%; text-align:left">
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<a data-hs-link-id="0" data-hs-link-id-v2="64dyYMxG" rel="noopener" style="text-decoration:none; font-weight:bold; color:#000000" target="_blank">
She Interviewed 1,200 Silicon Valley Executives, Then Used What She Learned to Create a $1.3 Billion Company
</a>
</span>
</span>
</span>
</h2>
</div>
</div>
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</span>
</p>
<div style="line-height:175%">
<p style="line-height:175%">
<!-- wp:paragraph -->
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<div style="line-height:175%">
<p style="line-height:175%">
Jennifer Smith got her start in Silicon Valley at venture capital firm Greylock Partners. Over the course of three years, she interviewed 1,200 C-suite executives, asking them about the problems they were trying to solve, what kept them up at night and what they wished Silicon Valley was building and investing in. It was part of her job.
</p>
<p style="line-height:175%">
</p>
<p style="line-height:175%">
From those conversations, Smith uncovered the problem that her startup,
<a data-hs-link-id="0" data-hs-link-id-v2="rNaDjK5y" style="color:#2563eb" target="_blank">
Scribe
</a>
, is trying to solve now. Scribe captures the workflows that experts know how to do and then uses that information to help improve the way everyone works.
</p>
<p style="line-height:175%">
</p>
<p style="line-height:175%">
Scribe watches experts at work and then makes that information available to others who need to carry out the same process, like a new employee at a company. When someone completes a workflow, Scribe’s technology will create a step-by-step guide of the process, including text and screenshots, that can be shared with the team.
</p>
<p style="line-height:175%">
</p>
<p style="line-height:175%">
“We will build a data set for the workflows that are done at a particular company and then use that to help identify places they could be better,” Smith tells
<em>
Entrepreneur
</em>
in a new interview.
</p>
<p style="line-height:175%">
</p>
<p style="line-height:175%">
Scribe has documented more than 10 million workflows so far.
</p>
</div>
<p style="line-height:175%">
<!-- /wp:paragraph -->
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Read the full story
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Growing a Business
</a>
<p class="tk-sofia-pro" style="margin: 8px 0; color:#0F172A;font-size: 19px; line-height: 25.5px;vertical-align:middle;font-weight: 600;">
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How Frustrated Customers Shaped the Way I Run My Business
</a>
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<p class="roboto" style="margin:0;line-height:22px;color:#374151;font-size:16px;">
My first job taught me lessons about customer experience that shaped every business decision I’ve made since.
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</span>
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<div data-message-author-role="assistant" data-message-id="a79120a5-797c-45ea-b495-d95a831a8588" data-message-model-slug="gpt-4o" style="line-height:175%">
<div style="line-height:175%">
<p style="line-height:175%">
<em>
This Side Hustle Spotlight Q&A features Angel Rodriguez, 27, of Miami, Florida. Rodriguez uses the peer-to-peer boat rental platform
<a data-hs-link-id="0" data-hs-link-id-v2="2+sGmdZT" rel="follow" style="color:#2563eb" target="_self">
Boatsetter
</a>
to run his yacht rental side hustle.
</em>
</p>
<p style="line-height:175%">
</p>
<p style="line-height:175%">
<strong>
When did you start your side hustle, and where did you find the inspiration for it?
</strong>
</p>
<p style="line-height:175%">
<br/>
<span style="font-weight: bold;">
Rodriguez:
</span>
<span style="font-weight: normal;">
I
</span>
launched my boat rental business in June 2023 — not out of inspiration, but out of necessity. At the time, my jet ski rental company was being forced to shut down due to new regulations in Miami Beach. I had two young kids to support, so I took a leap of faith. I maxed out my last bit of credit to finance my first yacht, hoping this venture would take off.
</p>
<p style="line-height:175%">
</p>
<p style="line-height:175%">
<strong>
What were some of the first steps you took to get your side hustle off the ground?
</strong>
</p>
<p style="line-height:175%">
<br/>
<span style="font-weight: bold;">
Rodriguez:
</span>
After purchasing my first yacht, I asked myself:
<em>
How can I stand out?
</em>
I spent hours researching the market and came across Boatsetter, which I saw as a major opportunity. Instead of using Boatsetter to fill gaps in my schedule like many other charter operators, I went all in. I built my entire business model around their platform, applying a strategy similar to Airbnb arbitrage — but for boats. That decision made all the difference.
</p>
</div>
<p style="line-height:175%">
</p>
<p style="line-height:175%">
</p>
<p style="line-height:175%">
<strong>
What were some of the biggest challenges you faced while building your side hustle, and how did you navigate them?
</strong>
</p>
<p style="line-height:175%">
</p>
<p style="line-height:175%">
<span style="font-weight: bold;">
Rodriguez:
</span>
One of the biggest challenges was breaking the industry narrative. At the time, many in the Miami boating community viewed Boatsetter as just an add-on to traditional charters. When I told people I was dedicating my full schedule to the platform, I was called crazy. But I believed in my vision and trusted the platform. That trust paid off.
</p>
</div>
<div data-message-author-role="assistant" data-message-id="a79120a5-797c-45ea-b495-d95a831a8588" data-message-model-slug="gpt-4o" style="line-height:175%">
<span style="color: #000000;">
</span>
</div>
</div>
</div>
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<strong style="color:#ffffff;font-weight:bold;text-decoration:none;font-style:normal;">
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</strong>
</a>
</td>
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<span style="font-family: Tahoma, sans-serif;">
Quick Hits
</span>
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<li>
<a data-hs-link-id="0" data-hs-link-id-v2="Zd0exUhH" rel="noopener" style="color:#2563eb" target="_blank">
YouTube Will Soon Allow You
</a>
to Clone Yourself for Videos
</li>
<li>
Apple Is Secretly Building
<a data-hs-link-id="0" data-hs-link-id-v2="0uceMZ9c" rel="noopener" style="color:#2563eb" target="_blank">
a Tiny AI Wearable
</a>
</li>
<li>
<a data-hs-link-id="0" data-hs-link-id-v2="kI/kIJTY" rel="noopener" style="color:#2563eb" target="_blank">
Trump Sues JPMorgan Chase
</a>
and Jamie Dimon for at Least $5 Billion
</li>
<li>
Managers Keep Making
<a data-hs-link-id="0" data-hs-link-id-v2="u4xs5p5t" rel="noopener" style="color:#2563eb" target="_blank">
This Tiny Mistake
</a>
and It’s Destroying Employee Morale
</li>
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<p style="line-height:175%">
<span style="color: #000000;">
</span>
</p>
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<span style="font-family: Tahoma, sans-serif;">
Do This Today ✅
</span>
</h2>
</div>
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<p style="line-height:175%">
<strong data-end="18" data-is-only-node="" data-start="0">
Do a "quadrant check"
</strong>
<span style="font-weight: normal;">
—
</span>
<strong data-end="18" data-is-only-node="" data-start="0">
</strong>
<span style="font-weight: normal;">
Draw four quadrants labeled Business, Relationships, Fitness and Recovery. Give each a score from 1–10, making sure they total 10. Pick the lowest score and take one small action to improve it today, like sending a text, doing a stretch or blocking a night off. Five minutes of reflection shows where your energy is actually going.
</span>
</p>
<p style="line-height:175%">
</p>
<p style="line-height:175%; font-weight:bold">
<a data-hs-link-id="0" data-hs-link-id-v2="RkdZxVRK" rel="noopener" style="color:#2563eb; font-weight:normal" target="_blank">
Go deeper on this idea
</a>
</p>
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What do you think of our daily newsletter?
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2 months, 1 week ago - info@n.entrepreneur.com
She Interviewed 1,200 Execs and Found a $1.3B Idea
Plus: Stop saying these 6 weak phrases, a 27-year-old’s yacht rental side hustle, and a small man...