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<html xmlns="//www.w3.org/1999/xhtml">
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  <meta content="width=device-width, initial-scale=1.0" name="viewport"/>
  <title>
   Zendesk
  </title>
  <style type="text/css">
   /**START COPY CSS**/
		
		.prehdr {
		font-size: 4px;
		line-height:6px !important;
		font-family:Arial, sans-serif;
		Margin-top:0px;
		}
		.bodycopy {
		font-size: 16px;
		line-height:24px !important;
		font-family:'Zendesk Social Regular',Helvetica, sans-serif;
		font-weight:400;
		color:#16130c;
		Margin-top:0px;
		}
		.bodycopy2 {
		font-size: 24px;
		line-height:32px !important;
		font-family:Arial, sans-serif;
		Margin-top:0px;
		}
		.bodycopy3 {
		font-size: 32px;
		line-height:38px !important;
		font-family:Arial, sans-serif;
		font-weight:bold;
		Margin-top:0px;
		}
		.bodycopy4 {
		font-size: 16px;
		line-height:24px !important;
		font-family:Arial, sans-serif;
		color:#808080;
		Margin-top:0px;
		}
		.customerinfo {
		font-size: 13px;
		line-height:16px !important;
		font-family:Arial, sans-serif;
		}
		.footer {
		font-size: 12px;
		line-height:18px !important;
		font-family:Arial, sans-serif;
		margin-top: 0px;
		}
		.h1asterisk {
		font-size: 18px !important;
		line-height:0px !important;
		vertical-align: 21px !important;
		}
		.h2asterisk {
		font-size: 14px !important;
		line-height:0px !important;
		vertical-align: 14px !important;
		}
		.h3asterisk {
		font-size: 10px !important;
		line-height:0px !important;
		vertical-align: 10px !important;
		}
		
		@font-face {
		 font-family: "Social Condensed Regular";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Social Condensed Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Zendesk Social Regular";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Zendesk Social Bold";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Zendesk Social Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}
		
		@font-face {
		 font-family: "Feature Display Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
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		 font-style: normal;
		 font-display: swap
		}    
		
		@font-face {
		 font-family: "Social Extended Medium";
		 -moz-font-feature-settings: "liga=0";
		 -moz-font-feature-settings: "liga" 0;
		 src: url("https://inboxflows.com/_/image/https%253A%252F%252Fweb-assets.zendesk.com%252Ffonts%252F2023%252FZendesk%2520Social%2520Extended%252FZendesk%2520Social%2520Extended%2520Full%2520Web%252FZendeskSocialExtended-Medium.eot/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ3ZWItYXNzZXRzLiIsInRpbWUiOjE3MTM0NzgzMzIuNzMxOTAwMn0:1rxZzI:WlN80u4PXUrkb3TW04oecPTYUYdpZIeOdCHNz9DHDeo");
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		 font-style: normal;
		 font-display: swap
		}
		
		 /**END COPY CSS**/
		
		 .mobile {border-spacing:0;display:none!important;height:0;max-height:0;mso-hide:all;overflow:hidden;visibility:hidden;width:0;}
		@media only screen and (max-width: 500px)
		{
		 .hidecellinmobile {display:none !important;}
		 .phonenumber {text-align:center !important;}
		 .h2mobile {font-size:24px !important; line-height:34px !important;}
		 .two-column .column,
		    .three-column .column {max-width: 100% !important;}
		    .two-column img {max-width: 100% !important;}
		    .three-column img {max-width: 50% !important;}
		.mobiletextalign {text-align: center !important}
		.noShadow {box-shadow: 0 0px 0px 0 rgba(45,45,45,0.07) !important; border:0px !important;}
		.padNo {padding-top:30px !important}
		.alignLeft {text-align:left !important; padding-left:30px;}
		td.block {display:block !important; height:auto !important; padding-top:20px !important;}
		.padNo2 {padding-top:0px !important; padding-bottom:40px !important; padding-left:30px !important;}
		.padNo3 {padding-top:10px !important; padding-left:0px !important; padding-right:0px !important; padding-bottom:10px !important}
		.padNo4 {padding-top:20px !important; padding-left:40px !important; padding-right:20px !important}
		.padNo5 {padding-top:20px !important; padding-left:20px !important; padding-right:20px !important}
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		.padTopNo {padding-top:10px !important; padding-left:25px !important; padding-right:25px !important;}
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		.noBottomPad2 {padding-bottom:20px !important; padding-top:20px !important; padding-left:15px !important; padding-right:15px !important;}
		.bkgNoPad {background-image:none !important; padding-top:20px !important;}
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		 /**START MOBILE SWAP CSS**/
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		   img.main-image {
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		       height: auto !important;
		       max-height: inherit !important;
		         overflow: visible !important;
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		 table.full-width {
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                              Here are our top 5 highlights from Zendesk Relate 2024:
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                             <ol>
                              <li class="bodycopy" style="margin-top:0px; color:#16130c; font-size:16px; line-height:24px; margin-bottom:0px;">
                               AI-driven CX has arrived. Zendesk AI will help organisations adopt AI with a human-focused, AI-assisted approach.
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                               We unveiled these ready-to-use AI innovations:
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                               , which proactively guides agents, suggests next steps and automates actions
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                               , which interact with customers autonomously to enhance agent efficiency and reduce operational costs
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                               AI-powered
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                                Zendesk Workforce Management
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                               (WFM) and
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                                Zendesk Quality Assurance
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                               (QA), which deliver ROI for managing costs and optimising productivity
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                              Leaders from NEXT, Catapult Sports, Taskrabbit, Upwork and Wyze shared best practice for consistently delivering exceptional service.
                             </li>
                             <br/>
                             <li class="bodycopy" style="margin-top:0px; color:#16130c; font-size:16px; line-height:24px; margin-bottom:0px;">
                              We discussed the
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                               CX Trends
                              </a>
                              and
                              <a style="color:#9A4497; text-decoration:underline;" target="_blank">
                               EX Trends
                              </a>
                              for thriving in a future where 80% of interactions are resolved without a human agent.
                             </li>
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                             <li class="bodycopy" style="margin-top:0px; color:#16130c; font-size:16px; line-height:24px; margin-bottom:0px;">
                              The power of human connection. Thousands of professionals learned from each other, exchanging ideas to help navigate their journey towards the future of AI-driven CX.
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