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<title>
Google Account policy update
</title>
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<p style="margin:25px 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Every day Google works hard to keep you and your private information safe and secure by preventing unauthorized access to your Google Account with our built-in security protections. And keeping you safe means having strong privacy practices across our products that minimize how long we store your personal files and any data associated with them. We want to protect your private information and prevent any unauthorized access to your account even if you’re no longer using our services.
</p>
<p style="margin:25px 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Therefore, we are updating the
<a>
inactivity period
</a>
for a Google Account to two years across all our products and services. This change starts rolling out today and will apply to any Google Account that’s been inactive, meaning it has not been signed into or used within a two-year period. An inactive account and any content in it will be eligible for deletion from December 1, 2023.
</p>
<p style="margin:25px 0 0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
<b>
What this means for you:
</b>
</p>
<ul style="margin-top: 0;">
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
These changes do not impact you
<span style="font-weight: bold">
unless
</span>
you have been inactive in your Google Account for two years or have not used your account to sign in to any Google service for over two years.
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
While the changes go into effect today, the earliest we would enforce any account deletion would be
<span style="font-weight: bold">
December 2023
</span>
.
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
If your account is considered inactive, we will send several reminder emails to both you and your recovery emails (if any have been provided) before we take any action or delete any account content. These reminder emails will go out at least 8 months before any action is taken on your account.
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
After a Google Account is deleted, the Gmail address for the deleted account cannot be used again when creating a new Google Account.
</li>
</ul>
<p style="margin:25px 0 0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
<b>
How to keep your account active?
</b>
</p>
<p style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
The simplest way to keep a Google Account active is to sign in to the account at least once every two years. If you have signed in to your Google Account recently in the past two years, your account is considered active and will not be deleted.
</p>
<p style="margin:25px 0 0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Other ways to keep your account active include:
</p>
<ul style="margin-top: 0;">
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Reading or sending an email
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Using Google Drive
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Watching a YouTube video
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Sharing a photo
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Downloading an app
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Using Google Search
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Using Sign in with Google to sign in to a third-party app or service
</li>
</ul>
<p style="margin:25px 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
There are some exceptions to this policy. Examples include: a Google Account with YouTube channels, videos or comments; an account that has a gift card with a monetary balance; or an account that has a published application, for example, one that hosts an app on the Google Play store. Other exceptions to this policy are available
<a>
here
</a>
.
</p>
<p style="margin:25px 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Google also offers tools to help manage your Google Account and provide options to back up your data, including the ability to download your data using Google
<a>
Takeout
</a>
, and allowing you to plan for what happens to your data if you’re inactive for a specific period of time with the
<a>
Inactive Account Manager
</a>
.
</p>
<p style="margin:25px 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Our priority is to make it as easy as possible for you to keep your account active, if you want to, and we’ll ensure you have adequate notice before any account is impacted by this change. So before an account is deleted, Google will send email notifications to the Google Account and its recovery email (if one has been provided). You should verify that your
<a>
recovery email
</a>
is up to date.
</p>
<p style="margin:25px 0 0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
<b>
Learn more
</b>
</p>
<ul style="margin-top: 0;">
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
<a>
Inactive Google Account Policy
</a>
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
<a>
How Google retains data we collect
</a>
</li>
<li style="margin:0 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
<a>
Updating our inactive account policies
</a>
(only available in English)
</li>
</ul>
<p style="margin:25px 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
Thank you,
<br/>
The Google Account team
</p>
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<p style="margin:25px 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
You have received this email to update you about important changes to your Google Account and services.
</p>
<p style="margin:25px 0;font-family:Roboto, Helvetica Neue, Helvetica, Arial, sans-serif;color:#5f6368;line-height:1.5;font-size:16px">
<span style="font-size:inherit; color:inherit; font-weight:inherit; line-height:inherit; font-family:inherit;">
© 2023 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043
</span>
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1 year, 7 months ago - no-reply@accounts.google.com
Updating our Google Account inactivity policy
Every day Google works hard to keep you and your private information safe and secure by preventin...