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Review the key changes before May 15.
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You're receiving this email because you have an active account with Twilio, SendGrid, Segment, or you're a Twilio partner.
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<strong>
We've updated our terms linked below, which will automatically be effective as of May 15, 2026. No further action is required on your part. Your continued use of our services constitutes your acceptance of these updated terms.
</strong>
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Please note that if the terms that you currently have in place with Twilio don't permit Twilio to make unilateral changes, those existing terms will remain the same and won't be impacted by the updated terms below.
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We also encourage you to take a look at our
<a style="color: #1866EE; text-decoration: none;">
detailed notice
</a>
, which highlights the main changes, so you can stay informed.
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Here are the updated terms:
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Twilio Terms of Service
</a>
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Twilio Data Protection Addendum (DPA)
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Twilio Security Overview
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Service and Country Specific Requirements
</a>
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Twilio Messaging Policy
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Twilio Email Policy
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Twilio APIs Service Level Agreement
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Twilio Advisory Services Terms
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Twilio Professional Services Terms
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Twilio Privacy Notice
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<p style="margin: 0 0 16px 0; font-size: 16px; font-weight: 400; color: #38425E; line-height: 25.6px;">
<strong>
For customers in Mexico:
</strong>
Si usted está domiciliado o registrado en México, los términos vinculados arriba entrarán en vigor el
<strong>
15 de mayo de 2026
</strong>
. Para obtener más información, visite la siguiente página web:
<a style="color: #1866EE; text-decoration: none;">
Actualizaciones a los Términos y Condiciones Legales de Twilio
</a>
.
</p>
<p style="margin: 0 0 16px 0; font-size: 16px; font-weight: 400; color: #38425E; line-height: 25.6px;">
<strong>
For customers in Brazil:
</strong>
Se você estiver domiciliado ou registrado no Brasil, os termos vinculados acima entrarão em vigor em
<strong>
15 de maio de 2026
</strong>
. Para mais informações, visite a seguinte página:
<a style="color: #1866EE; text-decoration: none;">
Atualizações nos Termos e Condições Legais da Twilio
</a>
.
</p>
<p style="margin: 0; font-size: 16px; font-weight: 400; color: #38425E; line-height: 25.6px;">
<strong>
For customers in Japan:
</strong>
日本国内に居住または登記されている場合、
<strong>
2026年5月15日
</strong>
より上記リンク先の規約が適用されます。詳細は、以下のウェブページをご覧ください:
<a style="color: #1866EE; text-decoration: none;">
Twilioの法的利用規約の更新
</a>
</p>
</div>
</td>
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Thanks for building with Twilio!
</p>
<p style="margin: 0; font-size: 16px; font-weight: 400; color: #38425E; line-height: 25.6px;">
–Team Twilio
</p>
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This email is mandatory and shares critical information about your account.
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5 hours ago - legal-customer-notices@twilio.com
We’re updating Twilio’s legal terms and conditions, effective May 15, 2026
Review the key changes before May 15. Legal and Privacy Updates Was this email helpful? Yes No Ah...