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         -- Please reply above this line --
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            Replying to this notification will email  (
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             customer@email.com
            </a>
            )
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            Workflow executed on conversation
            <a style="color:#3f8abf; text-decoration:none;">
             #4
            </a>
            .
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               Help Support Report
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                urgent
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                waiting
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                                                                        <td bgcolor="#929499" style="color:#ffffff; font-family:Arial, 'Helvetica Neue', Helvetica, Tahoma, sans-serif; font-size:12px; line-height:12px; margin-right:3px; border-radius: 2px;">waiting</td>
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              ACTIVE
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               Workflow Follow Up was triggered
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              <div align="right" style="font-family:Arial, 'Helvetica Neue', Helvetica, Tahoma, sans-serif; color:#b5b9bd; font-size:12px; line-height:16px; margin:0;">
               Aug 12, 2:18am
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               <strong style="color:#000000;">
                Sarah Jonas
               </strong>
               started the conversation
              </h3>
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               To:
               <a style="color:#b5b9bd; text-decoration:none;">
                customer@email.com
               </a>
               <br/>
               Assigned: Anyone     Status: Active
               <br/>
              </p>
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              <div align="right" style="font-family:Arial, 'Helvetica Neue', Helvetica, Tahoma, sans-serif; color:#B5B9BD; font-size:12px; line-height:18px; margin:0;">
               Aug 12, 2:18am
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                Hi Customer,
                <br/>
                <br/>
                Here is a test report regarding your concern.
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         <a style="color:#B5B9BD;">
          Notification Settings
         </a>
         -
         <a style="color:#B5B9BD;">
          Available email commands
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