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   AI therapy's blind spot
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   Plus: Amazon's game-changing robotaxi moment.
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              Friday, July 31, 2026
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               How AI chatbots create a feedback loop that can deepen mental illness
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               A chatbot will never tell you that you're wrong. Feed it your worries and it will agree with you, mirror your mood, and remember enough about you to make its next answer feel telepathic. A lot of people mistake the feeling for being understood. But while the comfort is real, so is the 
damage it can do.
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               Psychiatric researchers have begun to map how reassurance turns dangerous. Researchers for Nature Mental Health described the exchange as a self-reinforcing loop, and reached for an old psychiatric term to name it: folie à deux, the shared delusion that can build between two people who keep affirming each other. But one side of this pairing is a machine. It holds no belief of its own and feels no tug back toward reality, so it will never be the one
to stop and say the conversation has gone too far.
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               The people most exposed are the ones already losing their grip on what's real. For them, a machine that agrees, mirrors, and remembers can quietly turn a passing fear into a settled conviction. The closer a chatbot feels to a friend, the further it can pull the most vulnerable from anyone who might talk them down.
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               If you or someone you 
know is struggling with thoughts of suicide, call or text 988 to reach the Suicide &amp; Crisis Lifeline, or chat at
               <a data-linktext="988lifeline.org" data-linktype="Normal" style="color:#121721" target="_blank">
                988lifeline.org
               </a>
               . Outside the U.S., find international hotlines at
               <a data-linktext="findahelpline.com" data-linktype="Normal" style="color:#121721" target="_blank">
                findahelpline.com
               </a>
               .
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20px;font-family:Arial,Helvetica,sans-serif;color:#121721;line-height:1.6;width:560px;background-color:#F9F8F6;font-size:24px;vertical-align:top;mso-line-height-rule:exactly" width="560">
                     <h2 style="mso-line-height-rule:exactly;Margin:0;font-family:Arial;font-size:20px;font-weight:bold;color:#121721">
                      <span style="color:#121721">
                       Your next hire might not need to be a hire.
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                   <tr class="trpad20" style="background-color:#F9F8F6">
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                     <div>
                      <span style="font-size:16px;color:#000000;background-color:rgba(0,0,0,0)">
                       Every growing company wants faster customer support, better sales coverage, and more responsive service—but adding headcount isn't always the answer.
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                      <br/>
                     </div>
                     <div>
                      <span style="font-size:16px;color:#000000;background-color:rgba(0,0,0,0)">
                       ElevenAgents helps businesses create natural AI voice agents that can answer questions, qualify leads, schedule appointments, and support customers around the clock. Your technical team gets enterprise-grade voice technology without months of development, while your business gets to market faster.
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                     <div>
                      <br/>
                     </div>
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                      <span style="font-size:16px;color:#000000;background-color:rgba(0,0,0,0)">
                       <span class="ql-cursor">
                        
                       </span>
                       Spend less time building infrastructure—and 
more time building your business.
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                    <td class="td100" colspan="6" style="width:580px;background-color:#F9F8F6;vertical-align:middle;text-align:center;color:#00D5FF;padding:10px;font-family:Arial,Helvetica,sans-serif;font-size:16px" width="580">
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                         <table align="center" border="0" cellpadding="0" cellspacing="0" style="border:none;border-spacing:0;border-collapse:collapse;mso-table-lspace:0;mso-table-rspace:0;mso-margin-top-alt:0px;mso-margin-bottom-alt:0px;mso-padding-alt:0px 0px 0px 0px;margin-left:auto;margin-right:auto" width="100%">
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                             <!--[if !mso]><!-->
                             <a style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 18px; font-weight: bold; border: 1px solid #000000; display: block; 
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                                <td align="center" bgcolor="#000000" style="text-align:center;vertical-align:middle;-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;color:#00D5FF;font-family:Arial,Helvetica,sans-serif;font-size:16px" valign="middle">
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                                     <!--[if !mso]><!-->
                                     <span style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: 
Arial; font-size: 18px; font-weight: bold; border: none; display: block; ">
                                      Explore ElevenAgents →
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                                     <!--<![endif]-->
                                     <!--[if mso]><a href="https://www.ne16.com/t/11032488/222404108/10254419/2/1009235/?f5d63f87=REIlMjAwNy0zMQ&x=2b7e1d2b" target="_blank" style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 18px; font-weight: bold; border: none; display: block; ">Explore 
ElevenAgents →</a><![endif]-->
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                             <!--[if !mso]><!-->
                             <!--<![endif]-->
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                        </td>
                       </tr>
                      </tbody>
                     </table>
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                    <td class="td100" colspan="6" height="24" style="background-color:#F9F8F6;width:600px;height:24px;font-size:1px;vertical-align:top;font-family:Arial,Helvetica,sans-serif;color:#121721" width="600">
                     <!--[if mso]><img src="//editor.ne16.com/spacer.gif" 
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             <h1 style="mso-line-height-rule:exactly;Margin:0;font-family:Arial;font-size:32px;font-weight:bold;color:#121721">
              <span style="font-family:Arial">
               Today's Poll
              </span>
             </h1>
            </td>
           </tr>
           <tr>
            <td class="td100" colspan="6" style="width:600px;vertical-align:middle;text-align:center;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721" width="600">
             <div class="editor-email-poll" data-pollid="eaefb378-33ca-4e4e-bcfc-66287de91fe9">
              <h2 style="mso-line-height-rule:exactly;Margin:0;font-family:Arial;font-size:20px;font-weight:bold;color:#121721">
               Would you use a chatbot for mental health support?
              </h2>
              <div>
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              </div>
              <div class="editor-poll-answers classic">
               <table align="center" border="0" cellpadding="0" cellspacing="0" style="margin:0 auto 8px auto" width="100%">
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                   <table align="center" border="0" cellpadding="0" cellspacing="0" style="border:none;border-spacing:0;border-collapse:collapse;mso-table-lspace:0;mso-table-rspace:0;mso-margin-top-alt:0px;mso-margin-bottom-alt:0px;mso-padding-alt:0px 0px 0px 0px;margin-left:auto;margin-right:auto" width="100%">
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                      <td height="40" style="vertical-align:middle;text-align:center;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721" valign="middle">
                       <!--[if !mso]><!-->
                       <a style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 16px;  border: 1px solid #000000; display: block; " target="_blank">
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                        <tbody>
                         <tr>
                          <td align="center" bgcolor="#000000" style="text-align:center;vertical-align:middle;-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721" valign="middle">
                           <table align="center" bgcolor="#000000" cellpadding="0" cellspacing="0" style="-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;margin-left:auto;margin-right:auto" width="100%">
                            <tbody>
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                              <td align="center" bgcolor="#000000" style="text-align:center;-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721">
                               <!--[if !mso]><!-->
                               <span style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 16px;  border: none; display: 
block; ">
                                Yes. It's free and always there when I need it
                               </span>
                               <!--<![endif]-->
                               <!--[if mso]><a href="https://www.ne16.com/t/11032488/222404108/10275563/1/1009235/?abb9e380=NGYzZmQyODYtMmZhOS00YzdjLWFkYzktMzQyOGNhZmI3ZDBl&f5d63f87=REIlMjAwNy0zMQ&x=9e096a2a" target="_blank" style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 16px;  border: none; 
display: block; ">Yes. It's free and always there when I need it</a><![endif]-->
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                   <table align="center" border="0" cellpadding="0" cellspacing="0" style="border:none;border-spacing:0;border-collapse:collapse;mso-table-lspace:0;mso-table-rspace:0;mso-margin-top-alt:0px;mso-margin-bottom-alt:0px;mso-padding-alt:0px 0px 0px 0px;margin-left:auto;margin-right:auto" width="100%">
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                      <td height="40" style="vertical-align:middle;text-align:center;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721" valign="middle">
                       <!--[if !mso]><!-->
                       <a style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 16px;  border: 1px solid #000000; display: block; " target="_blank">
                        <!--<![endif]-->
                       </a>
                       <table align="center" bgcolor="#000000" cellpadding="0" cellspacing="0" class="newButton" height="40" style="-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;padding:10px;mso-padding-alt:10px;margin-left:auto;margin-right:auto" width="100%">
                        <tbody>
                         <tr>
                          <td align="center" bgcolor="#000000" style="text-align:center;vertical-align:middle;-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721" valign="middle">
                           <table align="center" bgcolor="#000000" cellpadding="0" cellspacing="0" style="-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;margin-left:auto;margin-right:auto" width="100%">
                            <tbody>
                             <tr>
                              <td align="center" bgcolor="#000000" style="text-align:center;-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721">
                               <!--[if !mso]><!-->
                               <span style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 16px;  border: none; display: 
block; ">
                                No. A machine can't replace a real therapist
                               </span>
                               <!--<![endif]-->
                               <!--[if mso]><a href="https://www.ne16.com/t/11032488/222404108/10275564/1/1009235/?abb9e380=NGYzZmQyODYtMmZhOS00YzdjLWFkYzktMzQyOGNhZmI3ZDBl&f5d63f87=REIlMjAwNy0zMQ&x=d847ee25" target="_blank" style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 16px;  border: none; 
display: block; ">No. A machine can't replace a real therapist</a><![endif]-->
                              </td>
                             </tr>
                            </tbody>
                           </table>
                          </td>
                         </tr>
                        </tbody>
                       </table>
                       <!--[if !mso]><!-->
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                     </tr>
                    </tbody>
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                </tbody>
               </table>
               <table align="center" border="0" cellpadding="0" cellspacing="0" style="margin:0 auto" width="100%">
                <tbody>
                 <tr>
                  <td align="center" bgcolor="#000000" style="text-align:center;-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721">
                   <table align="center" border="0" cellpadding="0" cellspacing="0" style="border:none;border-spacing:0;border-collapse:collapse;mso-table-lspace:0;mso-table-rspace:0;mso-margin-top-alt:0px;mso-margin-bottom-alt:0px;mso-padding-alt:0px 0px 0px 0px;margin-left:auto;margin-right:auto" width="100%">
                    <tbody>
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                      <td height="40" style="vertical-align:middle;text-align:center;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721" valign="middle">
                       <!--[if !mso]><!-->
                       <a style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 16px;  border: 1px solid #000000; display: block; " target="_blank">
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                        <tbody>
                         <tr>
                          <td align="center" bgcolor="#000000" style="text-align:center;vertical-align:middle;-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721" valign="middle">
                           <table align="center" bgcolor="#000000" cellpadding="0" cellspacing="0" style="-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;margin-left:auto;margin-right:auto" width="100%">
                            <tbody>
                             <tr>
                              <td align="center" bgcolor="#000000" style="text-align:center;-webkit-border-radius:25px;-moz-border-radius:25px;border-radius:25px;font-size:16px;font-family:Arial,Helvetica,sans-serif;color:#121721">
                               <!--[if !mso]><!-->
                               <span style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 16px;  border: none; display: 
block; ">
                                Only as a tool alongside a real therapist
                               </span>
                               <!--<![endif]-->
                               <!--[if mso]><a href="https://www.ne16.com/t/11032488/222404108/10275565/1/1009235/?abb9e380=NGYzZmQyODYtMmZhOS00YzdjLWFkYzktMzQyOGNhZmI3ZDBl&f5d63f87=REIlMjAwNy0zMQ&x=d1cdc663" target="_blank" style="-webkit-border-radius: 25px; -moz-border-radius: 25px; border-radius: 25px; color: #00D5FF; text-decoration: none; font-family: Arial; font-size: 16px;  border: none; display:
block; ">Only as a tool alongside a real therapist</a><![endif]-->
                              </td>
                             </tr>
                            </tbody>
                           </table>
                          </td>
                         </tr>
                        </tbody>
                       </table>
                       <!--[if !mso]><!-->
                       <!--<![endif]-->
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               Here's what you need to know
              </span>
             </h1>
            </td>
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            <td class="snippet td100" colspan="6" style="width:600px;position:static;vertical-align:top;font-family:Arial,Helvetica,sans-serif;font-size:16px;color:#121721" width="600">
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                 <a aria-label="Linked image" style="color:#121721" target="_blank">
                  <img class="img100" data-linktype="Normal" data-target="_blank" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fqz.com%252Fcdn-cgi%252Fimage%252Fwidth%253D640%252Cheight%253D360%252Cfit%253Dcover%252Cquality%253D75%252Cformat%253Dauto%252Fhttps%253A%252F%252Fassets.qz.com%252Fmedia%252FGettyImages-2229465515.jpg/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZxei5jb20lMkZjZCIsInRpbWUiOjE3ODU0OTI2MDUuMDQ3NzU4fQ:1wpkBp:6ukMKQtPFFAkzKszbZHid9unHtIlonUVmDMKb--5Pfc" style="width:200px;vertical-align:middle;border:0" width="200"/>
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                 <div>
                  <strong style="color:#016FF0">
                   <a data-linktext="U.S. consumer spending rose 0.3% in June on services strength." data-linktype="Normal" style="color:#17253D" target="_blank">
                    U.S. consumer spending rose 0.3% in June on services strength.
                   </a>
                  </strong>
                  The increase amounted to $65.2 billion, the Bureau of Economic Analysis reported, while personal income grew 0.2%. The Federal Reserve's preferred inflation measure fell 0.1% from May but stayed 3.7% above its level a year earlier.
                 </div>
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                <td class="td100" colspan="6" height="24" style="background-color:#F9F8F6;width:600px;height:24px;font-size:1px;vertical-align:top;font-family:Arial,Helvetica,sans-serif;color:#121721" width="600">
                 <!--[if mso]><img src="//editor.ne16.com/spacer.gif" style="mso-hide:all;border:0;"><![endif]-->
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                   <a data-linktext="Apple's stock slides despite its strongest June quarter on record." data-linktype="Normal" style="color:#17253D" target="_blank">
                    Apple's stock slides despite its strongest June quarter on record.
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                  Revenue climbed 16% to $109.4 billion, though services and China 
both missed forecasts. The results marked Tim Cook's last earnings report as chief executive before he hands off to hardware chief John Ternus on Sept. 1.
                 </div>
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                   <a data-linktext="Amazon's cloud business grew 37%, its fastest pace in years." data-linktype="Normal" style="color:#17253D" target="_blank">
                    Amazon's cloud business grew 37%, its fastest pace in years.
                   </a>
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                  Total sales climbed 20% to a record 
$200.6 billion, topping analyst forecasts of about $196 billion. Capital spending over the past year rose 64% to $169 billion as Amazon built out data centers for artificial intelligence.
                 </div>
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                   <a data-linktext="Jersey Mike's raised $1 billion in its Wall Street debut." data-linktype="Normal" style="color:#17253D" target="_blank">
                    Jersey Mike's raised $1 billion in its Wall Street debut.
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                  The sandwich chain sold 43.5 million shares at $23 each, valuing it at $7.3 billion in one of the largest restaurant public offerings 
on record. The stock began trading Thursday on the New York Stock Exchange under the ticker JMKE.
                 </div>
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                  <strong style="color:#016FF0">
                   <a data-linktext="U.S. jobless claims rose to 197,000 for the week ending July 25." data-linktype="Normal" style="color:#17253D" target="_blank">
                    U.S. jobless claims rose to 197,000 for the week ending July 25.
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                  First-time filings climbed 9,000 from the prior revised total, the Department of Labor 
reported. The four-week moving average, which smooths weekly swings, fell 5,000 to 202,750, signaling that the labor market remains steady.
                 </div>
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               Federal law has long 
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               Clearance came weeks after one 
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