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   See what’s new across analytics, workflows, integrations, and account management.  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­
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                       <p style="margin:0;margin-bottom:16px">
                        <br/>
                        Hi James,
                        <br/>
                       </p>
                       <p style="margin:0;margin-bottom:16px">
                        Not every reporting question needs to end in a definitive answer. Sometimes the value is in the idea it sparks, the pattern it reveals, or the conversation it starts.
                       </p>
                       <p style="margin:0;margin-bottom:16px">
                        That’s the idea behind Data Lab: a new space to test possibilities, benchmark performance, and look at your growth from different angles.
                       </p>
                       <p style="margin:0;margin-bottom:16px">
                        We’ve also added better ways to collaborate, work with subscription data, build more precise workflows, and of course, connect ChartMogul securely to Claude and ChatGPT.
                       </p>
                       <p style="margin:0;margin-bottom:16px">
                        For more frequent updates, you can follow along in
                        <a rel="noopener" style="text-decoration: underline; color: #0000ff;" target="_blank">
                         Notion
                        </a>
                        . And as always, reply here with feature requests or feedback.
                       </p>
                       <p style="margin:0">
                        Nick Franklin
                        <br/>
                        Founder and CEO
                       </p>
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                       <span class="tinyMce-placeholder" style="word-break: break-word;">
                        <strong>
                         Explore your data in Data Lab
                        </strong>
                       </span>
                      </h1>
                     </td>
                    </tr>
                   </tbody>
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                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          A space for your curiosity. Explore questions that do not fit neatly into a standard report: test “what if” scenarios, see how your business is growing around the world, benchmark your performance using real ChartMogul data, and examine cohort patterns from new angles.
                         </span>
                        </p>
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                       <span class="tinyMce-placeholder" style="word-break: break-word;">
                        Key metrics by region
                       </span>
                      </h1>
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                       <div class="" style="font-size:12px;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;mso-line-height-alt:21.6px;color:#091121;line-height:1.8">
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          Compare paid subscribers, MRR, customer churn, and other
                          <a class="" rel="noopener" style="text-decoration: underline; color: #0000FF;" target="_blank">
                           key metrics across countries or custom regions
                          </a>
                          .
                         </span>
                        </p>
                        <p style="margin:0;font-size:14px;mso-line-height-alt:21.6px">
                        </p>
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          Press play to watch regional performance and rankings change over time, or move along the timeline to inspect a specific point. You can also switch metrics, filter the view, and export the underlying data.
                         </span>
                        </p>
                       </div>
                      </div>
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                       <span class="tinyMce-placeholder" style="word-break: break-word;">
                        Switch between MRR and ARR
                       </span>
                      </h1>
                     </td>
                    </tr>
                   </tbody>
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                      <div style="font-family:sans-serif">
                       <div class="" style="font-size:12px;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;mso-line-height-alt:21.6px;color:#091121;line-height:1.8">
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          You can now switch between MRR and ARR on supported charts and dashboard reports. Your selection is retained when saving charts and navigating between reports. The MRR Breakdown dashboard report has also been renamed MRR/ARR Breakdown.
                         </span>
                        </p>
                       </div>
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                       <span class="tinyMce-placeholder" style="word-break: break-word;">
                        Subscription custom attributes
                       </span>
                      </h1>
                     </td>
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                       <div class="" style="font-size:12px;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;mso-line-height-alt:21.6px;color:#091121;line-height:1.8">
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          Add custom attributes directly to subscriptions and use them to store additional subscription-level context. Attributes can be managed from customer profiles or through the API. Stripe subscription metadata is also imported automatically and mapped to subscription custom attributes.
                         </span>
                        </p>
                       </div>
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                       <span class="tinyMce-placeholder" style="word-break: break-word;">
                        Manage saved segments
                       </span>
                      </h1>
                     </td>
                    </tr>
                   </tbody>
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                      <div style="font-family:sans-serif">
                       <div class="" style="font-size:12px;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;mso-line-height-alt:21.6px;color:#091121;line-height:1.8">
                        <p style="margin:0;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          <a class="" rel="noopener" style="text-decoration: underline; color: #0000FF;" target="_blank">
                           A new Segments page
                          </a>
                          gives you one place to search, rename, reorder, and delete saved segments. You can also see when each segment was last updated, who updated it, and whether it is currently used by a report or customer list before making changes.
                         </span>
                        </p>
                       </div>
                      </div>
                     </td>
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                       <span class="tinyMce-placeholder" style="word-break: break-word;">
                        MRR at cancellation
                       </span>
                      </h1>
                     </td>
                    </tr>
                   </tbody>
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                       <div class="" style="font-size:12px;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;mso-line-height-alt:21.6px;color:#091121;line-height:1.8">
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          Customer lists can now display a customer’s current MRR or, for cancelled customers, their MRR at the time of cancellation. Unlike the standard MRR column, which displays $0 after cancellation, this makes it easier to review and analyze lost customers.
                         </span>
                        </p>
                       </div>
                      </div>
                     </td>
                    </tr>
                   </tbody>
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                       More precise customer statuses
                      </h1>
                     </td>
                    </tr>
                   </tbody>
                  </table>
                  <table border="0" cellpadding="0" cellspacing="0" class="text_block block-17" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
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                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          The previous Customer Status field has been replaced by four independent fields: Paid Subscriber Status, Lead Status, Free Subscriber Status, and Trial Status.
                         </span>
                        </p>
                        <p style="margin:0;font-size:14px;mso-line-height-alt:21.6px">
                        </p>
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          This better reflects customers that may belong to more than one lifecycle stage and makes filtering, segmentation, automation, and reporting more precise.
                         </span>
                        </p>
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          Existing reports, segments, automations, filters, and API integrations have been migrated automatically.
                         </span>
                        </p>
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                      <div class="fullWidth" style="max-width:342px">
                       <img alt="" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fuserimg-assets-eu.customeriomail.com%252Fimages%252Fclient-env-125412%252F1772604353905_workflow_01KJVQ7VQV4MB57N6AKFXNPM90.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ1c2VyaW1nLWFzcyIsInRpbWUiOjE3ODUyNDg4NDguMTUxMjI0NH0:1woimG:5JwVkHjw7l8DktvvDQVNyvd2v-jeh67WOsP3-f91pl8" style="display:block;height:auto;border:0;width:100%" title="" width="342"/>
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                      <h1 style="margin:0;color:#091121;direction:ltr;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:20px;font-weight:700;letter-spacing:normal;line-height:1.2;text-align:left;margin-top:0;margin-bottom:0;mso-line-height-alt:24px">
                       <span class="tinyMce-placeholder" style="word-break: break-word;">
                        Comments on customer profiles
                       </span>
                      </h1>
                     </td>
                    </tr>
                   </tbody>
                  </table>
                  <table border="0" cellpadding="0" cellspacing="0" class="text_block block-21" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
                   <tbody>
                    <tr>
                     <td class="pad" style="padding-top:10px;padding-bottom:25px;padding-left:20px;padding-right:15px">
                      <div style="font-family:sans-serif">
                       <div class="" style="font-size:12px;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;mso-line-height-alt:21.6px;color:#000;line-height:1.8">
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          Leave comments directly on customer profiles to share context and keep important discussions alongside the customer record. Mention teammates to notify them and bring them into the conversation.
                         </span>
                        </p>
                       </div>
                      </div>
                     </td>
                    </tr>
                   </tbody>
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                  <table border="0" cellpadding="0" cellspacing="0" class="heading_block block-22" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
                   <tbody>
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                      <h1 style="margin:0;color:#091121;direction:ltr;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:20px;font-weight:700;letter-spacing:normal;line-height:1.2;text-align:left;margin-top:0;margin-bottom:0;mso-line-height-alt:24px">
                       <span class="tinyMce-placeholder" style="word-break: break-word;">
                        More precise automation triggers
                       </span>
                      </h1>
                     </td>
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                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          <a class="" rel="noopener" style="text-decoration: underline; color: #0000FF;" target="_blank">
                           Automations
                          </a>
                          can now evaluate both the previous and new values of a customer property. This lets you trigger a workflow only when a property moves from one specific value to another. Existing automations that depend only on the new value will continue to work as before.
                         </span>
                        </p>
                       </div>
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                      <h1 style="margin:0;color:#091121;direction:ltr;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:20px;font-weight:700;letter-spacing:normal;line-height:1.2;text-align:left;margin-top:0;margin-bottom:0;mso-line-height-alt:24px">
                       Connect ChartMogul to Claude and ChatGPT
                      </h1>
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                   </tbody>
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                      <div style="font-family:sans-serif">
                       <div class="" style="font-size:12px;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;mso-line-height-alt:21.6px;color:#091121;line-height:1.8">
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          Connect Claude or ChatGPT securely to your ChartMogul account and analyze your subscription analytics and customer data using natural language.
                         </span>
                        </p>
                        <p style="margin:0;font-size:14px;mso-line-height-alt:21.6px">
                        </p>
                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          The verified ChartMogul MCP Server includes tools for exploring MRR, ARR, churn, retention, cohorts, subscriptions, revenue trends, customers, opportunities, and more. It is available directly from the
                          <a class="" rel="noopener" style="text-decoration: underline; color: #0000FF;" target="_blank">
                           Claude Connectors Directory
                          </a>
                          and
                          <a rel="noopener" style="text-decoration: underline; color: #0000FF;" target="_blank">
                           ChatGPT App Directory
                          </a>
                          .
                         </span>
                        </p>
                       </div>
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                   </tbody>
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                  <table border="0" cellpadding="0" cellspacing="0" class="heading_block block-28" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
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                      <h1 style="margin:0;color:#091121;direction:ltr;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:20px;font-weight:700;letter-spacing:normal;line-height:1.2;text-align:left;margin-top:0;margin-bottom:0;mso-line-height-alt:24px">
                       <span class="tinyMce-placeholder" style="word-break: break-word;">
                        Expanded Bulk API support
                       </span>
                      </h1>
                     </td>
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                   </tbody>
                  </table>
                  <table border="0" cellpadding="0" cellspacing="0" class="text_block block-29" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
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                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         The Bulk API now supports Contacts, Opportunities, and Custom Attributes, making it easier to import and manage CRM data at scale.
                        </p>
                       </div>
                      </div>
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                       <img alt="" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fuserimg-assets-eu.customeriomail.com%252Fimages%252Fclient-env-125412%252F1772603048631_administration_01KJVP010Z9RSQ5JC2C0QSP6SE.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ1c2VyaW1nLWFzcyIsInRpbWUiOjE3ODUyNDg4NDguMTUxNDk4fQ:1woimG:lTNJJF9-ACEV4sF9HsOdrIliCM4PdYoQJQtECCwuzBo" style="display:block;height:auto;border:0;width:100%" title="" width="371"/>
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                  <table border="0" cellpadding="0" cellspacing="0" class="heading_block block-32" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0" width="100%">
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                      <h1 style="margin:0;color:#091121;direction:ltr;font-family:Open Sans,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:20px;font-weight:700;letter-spacing:normal;line-height:1.2;text-align:left;margin-top:0;margin-bottom:0;mso-line-height-alt:24px">
                       Historical custom attributes
                      </h1>
                     </td>
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                        <p style="margin:0;font-size:14px;mso-line-height-alt:25.2px">
                         <span style="word-break: break-word; font-size: 14px;">
                          Choose which
                          <a class="" rel="noopener" style="text-decoration: underline; color: #0000FF;" target="_blank">
                           customer custom attributes
                          </a>
                          should retain a history of previous values. Historical tracking can be enabled individually for each attribute and begins from the point it is enabled.
                         </span>
                        </p>
                       </div>
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