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Etsy Seller
Subscribed 5 years, 3 months ago
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<!-- EDIT Headline + link -->
<a style="text-decoration: none; color: #000000;">
Now you can decide which items from your shop are returnable
</a>
<!-- END EDIT Headline + link -->
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<!-- EDIT paragraph + link -->
<a style="text-decoration: none; color: #000000;">
Earlier this year we let you know that we’d be committing to bringing you tools that give you more flexibility to run your business on your own terms. We know that as a creative business owner, you sell a range of unique items – some of which may or may not be returnable. And we’ve heard from sellers that only being able to set one return policy doesn’t meet your needs. So we worked directly with sellers to listen and learn on how we could improve the tools you use to set your shop policies. That’s why we’re excited to announce that
<strong>
you can now set different return policies for each listing in your shop
</strong>
– giving you even more flexibility. Here’s what this means for you:
</a>
<!-- END EDIT paragraph + link -->
</td>
</tr>
<tr>
<td align="left" class="p1" style="direction: ltr; color: #000000; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 16px; font-weight: normal; line-height: 28px; padding-bottom: 14px; padding-top: 0px;">
<!-- EDIT paragraph + link -->
<ul>
<li>
<strong>
You now have the ability to decide which items from your shop, if any, can be returned by your buyers.
</strong>
</li>
<li>
This change gives you
<strong>
more flexibility,
</strong>
instead of having one return policy that applies to your entire shop.
</li>
<li>
You can
<strong>
create one return policy and apply it to all of your listings
</strong>
(or just some of them) with a few clicks.
</li>
<li>
<strong>
If you currently have a written return policy,
</strong>
meaning the policy was created by you, outside of the standard choices provided by Etsy,
<strong>
we won’t support these after 31st October – meaning you won’t have a return policy.
</strong>
</li>
<li>
<a style="text-decoration: none; color: #000000;">
<strong>
If you’d like to set new return policies for your listings,
</strong>
<u>
you can do that here.
</u>
</a>
</li>
</ul>
<!-- END EDIT paragraph + link -->
</td>
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<td align="center" style="padding-bottom: 5px;">
<div style="color: #ffffff; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 20px; font-weight: 500; line-height: 26px; padding-bottom: 7px; padding-top: 7px;">
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<a style="background-color: #000000; border-radius: 24px; color: #ffffff; display: inline-block; font-size: 16px; text-decoration: none; padding: 10px 30px; border: 2px solid #000000;">
Learn more
</a>
<!-- END EDIT CTA + link -->
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<td align="center" style="padding-bottom: 12px; padding-left: 12px; padding-right: 12px;">
<!-- EDIT IMG 120x120 -->
<a style="border: 0;">
<img alt="" src="https://inboxflows.com/_/image/https%253A%252F%252Fappboy-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F60674a1c5d79a047bd97b9b0%252Foriginal.png%253F1617381916/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZhcHBib3ktaW1hZyJ9:1odFMm:EsrYqddE6fU6sQQ2N5uk_T87L53aUKOCa2HUhWxLsSc" style="clear: both; display: block; max-width: 60px; outline: none; text-decoration: none; width: 100%; border: 0px solid;"/>
</a>
<!-- END EDIT IMG 120x120 -->
</td>
</tr>
<tr>
<td align="center" class="h1" style="direction: ltr; color: #fefefe; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 26px; font-weight: bold; line-height: 36px; padding-bottom: 10px; padding-left: 12px; padding-right: 12px;">
<!-- EDIT Headline + link -->
<a style="text-decoration: none; color: #000000;">
How do I create a return policy for my listings?
</a>
<!-- END EDIT Headline + link -->
</td>
</tr>
</tbody>
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<!-- EDIT paragraph + link -->
<a style="text-decoration: none; color: #000000;">
We’ve heard from buyers that it would be helpful to see consistent return policies in the same place across Etsy. Here’s how to create a return policy for your listings:
</a>
<!-- END EDIT paragraph + link -->
</td>
</tr>
<tr>
<td align="center" style="padding-bottom: 12px; padding-left: 12px; padding-right: 12px;">
<!-- EDIT IMG 120x120 -->
<a style="border: 0;">
<img alt="" src="https://inboxflows.com/_/image/https%253A%252F%252Fbraze-images.com%252Fappboy%252Fcommunication%252Fassets%252Fimage_assets%252Fimages%252F63238375e0db1375222663aa%252Foriginal.gif%253F1663271797/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZicmF6ZS1pbWFnZSJ9:1odFMm:XHI-I5La-aupF5KLOFwSxsfA8kQ0RYJy1JMeUqJ9zu4" style="clear: both; display: block; outline: none; text-decoration: none; width: 100%; border: 0px solid;"/>
</a>
<!-- END EDIT IMG 120x120 -->
</td>
</tr>
<tr>
<td align="center" style="padding-bottom: 5px;">
<div style="color: #fefefe; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 20px; font-weight: 500; line-height: 26px; padding-bottom: 7px; padding-top: 7px;">
<!-- EDIT CTA + link -->
<a style="background-color: #fefefe; border-radius: 24px; color: #000000; display: inline-block; font-size: 16px; text-decoration: none; padding: 10px 30px; border: 2px solid #000000;">
Create a return policy
</a>
<!-- END EDIT CTA + link -->
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</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
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</a>
</td>
<td align="left" style="direction: ltr;" width="58">
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<a>
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2 years, 11 months ago - email@seller.etsy.com
Now you can specify which of your listings are returnable
Listing specific policies give you more flexibility. Now you can decide which items from your sho...