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to go further, faster. Plus, a roundup of this week’s best SaaS thinking. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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Edition #530, 14-Aug-2026
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When you can code almost anything, what matters most is knowing what to build, what to buy, and what to ignore.
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<br/>
It would be a huge distraction for our team to build the SaaS products we use. Slack, Notion, Linear, and Pitch (to name a few) create structure so our team can focus on our core product.
<br/>
<br/>
LLM Pulse understood this from day one. A year later, their growth is in the top 10–25% of comparable SaaS companies. They pulled ahead not only with a great product, but because they also knew they'd go farther by staying focused.
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We share their story this week.
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Nick Franklin
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Founder & CEO
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Why LLM Pulse trusts ChartMogul over in-house subscription analytics
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Entering a crowded market, focus has been LLM Pulse's competitive advantage. Since day one, they’ve protected it by delegating subscription complexity to ChartMogul. Now it's their single source of truth: consolidating Stripe and bank transfers, tracking founder vs. self-service attribution, and serving as a lightweight CRM.
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The organization is the product
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Elliott Fisher, a 2x Chief of Staff, used to describe his role as the product manager for the organization. His latest philosophy goes further: the organization is the product. You can't ship great products if your company's operating systems are stuck in the past. Today, organizations are changing and evolving at a fast pace, making the need for someone to manage the internal experiments and iterations all the more important.
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"It takes a particular kind of person to do this: someone who can drive change, who understands this work as part art and part science, and who can earn the trust of a leadership team quickly."
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How to build momentum in your AEO program
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<p style="margin:0;margin-bottom:16px">
AI Engine Optimization (AEO) is becoming critical for SaaS visibility. GrowthWaves lays out a practical program to build AEO momentum. The core work: update legacy content that answers buyer questions, close gaps where AI has nothing to index, repackage customer stories as reusable story archetypes, and build vertical buyer guides. The underlying principle is straightforward: write for how your buyers ask questions to AI, not just traditional search engines.
</p>
<p style="margin:0">
<em>
"Updating existing content is the fastest path to measurable results. HubSpot ran this playbook on their own blog and saw a 106% increase in monthly organic search views from updated posts, doubling lead generation from the same content."
</em>
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The quiet churn problem nobody in B2B is modeling yet
</h1>
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<p style="margin:0;margin-bottom:16px">
The new substitute for a single-job tool isn't a competitor. It's something the customer built themselves, and they'll cancel before you even know why. A win-back campaign from Notion triggered SaaStr to cancel, reminding them that they were only using it for one job. To avoid this happening at your company: count jobs per account rather than logins, share improvements rather than asking customers why they haven't logged in, and embed your project in agent workflows.
</p>
<p style="margin:0">
<em>
"Absorption never appears in a win/loss review because there was no competitor to lose to. It arrives as unexplained decay in accounts with no open tickets, which is the exact profile most health scores treat as safe."
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Chart of the week
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<p style="margin:0">
Profound analyzed where AI systems source their answers across industries. For software and tech, branded third-party content dominated.
<a rel="noopener" style="text-decoration: underline; color: #666e89;" target="_blank">
Learn more
</a>
.
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Industry advice we loved this week
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1
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<b>
<a style="color: inherit; text-decoration: underline;" target="_blank">
The dashboard you didn’t know existed:
</a>
</b>
might have your happiest (and unhappiest) customers .
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2
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<b>
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Commemorate major launches with product posters:
</a>
</b>
signed by the whole team.
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3
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<a style="color: inherit; text-decoration: underline;">
Make each chat participation a giveaway entry:
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and more tips for a successful webinar.
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1 week, 3 days ago - nfranklin@chartmogul.com
🚀 SaaS Roundup: Delegate the complexity
to go further, faster. Plus, a roundup of this week’s best SaaS thinking. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏...