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                   <p style="margin:0">
                    Edition #513, 17-Apr-2026
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                   <p style="margin:0;margin-bottom:16px">
                    Growth endurance is quickly becoming one of the defining SaaS metrics for the next generation of winners. It’s also one we haven’t written much about before.
                   </p>
                   <p style="margin:0;margin-bottom:16px">
                    In our latest report, we share new data on growth endurance—a way to understand not just how fast a company is growing today, but how well that growth holds up over time.
                   </p>
                   <p style="margin:0;margin-bottom:16px">
                    We combined benchmark data with direct input from high-growth companies to better understand what drives durable growth. What we found is striking: median growth endurance is just 43%. Fewer than one in five companies maintain their growth rate year over year.
                   </p>
                   <p style="margin:0;margin-bottom:16px">
                    But the best companies are bending that curve. Read
                    <a class="" rel="noopener" style="text-decoration: underline; color: #666e89;" target="_blank">
                     the report
                    </a>
                    for the benchmarks, patterns, and tactics behind durable growth.
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                    <a class="" rel="noopener" style="text-decoration: underline; color: #666e89;" target="_blank">
                     <strong>
                      Nick Franklin
                     </strong>
                    </a>
                    <br/>
                    Founder &amp; CEO
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                    This week in SaaS
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                   Kitchn runs PLG faster with subscription truth at the center
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                   <p style="margin:0;margin-bottom:16px">
                    When Kitchn launched self-serve, growth came fast, but so did the complexity of churn, upgrades, and retention. By putting subscription truth at the center, they replaced spreadsheet guesswork with clear visibility into revenue, customer behavior, and the markets and segments driving real growth.
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                     "Having a central space that brings together usage, revenue, communication… it’s inevitable."
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                    5 hard problems AI won’t solve for you
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                   <p style="margin:0;margin-bottom:16px">
                    What started as an AI workshop quickly became something more interesting: a conversation about the five deeply human problems still holding product teams back. With 23 product executives in the room, the discussion turned from speed and automation to judgment, alignment, authenticity, and the hard work AI won’t touch.
                   </p>
                   <p style="margin:0">
                    <em>
                     "We all aim to create value. And we should play this game for that. I don’t think we can be authentic when we accept superficial speed, and hollow meaning."
                    </em>
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                     <img alt="Data doesn’t make decisions. Humans do." height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fuserimg-assets-eu.customeriomail.com%252Fimages%252Fclient-env-125412%252F01KP8QS7AASR4WJJYA8HVYFEQG.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ1c2VyaW1nLWFzcyIsInRpbWUiOjE3NzY0MjU0MjYuNTgxMTE2Mn0:1wDhP0:96D5HVKbCozJY13g-_urkoCdunmnpWoIlDa-pWCJPf4" style="display:block;height:auto;border:0;width:100%" title="Data doesn’t make decisions. Humans do." width="258"/>
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                  <h1 style="margin:0;color:#091121;direction:ltr;font-family:'Open Sans','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;font-weight:700;letter-spacing:normal;line-height:1.2;text-align:left;margin-top:0;margin-bottom:0;mso-line-height-alt:18px">
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                    Data doesn’t make decisions. Humans do.
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                   <p style="margin:0;margin-bottom:16px">
                    The numbers can tell you a rep is slipping. They can’t tell you whether you’re looking at a skill gap, a confidence issue, or someone halfway out the door. That’s where sales leadership stops being a dashboard exercise and becomes something more human: pattern recognition, judgment, and knowing what kind of conversation to have next.
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                     "Data tells you what is happening. A rep’s pipeline is thin. Their close rate dropped. Their activity is down. That’s the signal. But a signal is just a starting point."
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                      Read on
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                     <img alt="The formlessness of AI agents" height="auto" src="https://inboxflows.com/_/image/https%253A%252F%252Fuserimg-assets-eu.customeriomail.com%252Fimages%252Fclient-env-125412%252F01KP8PHWJK9AF78VGRA5XA1FS9.png/?inbox_flows_img_sig=eyJwYXRoIjoiaHR0cHMlM0ElMkYlMkZ1c2VyaW1nLWFzcyIsInRpbWUiOjE3NzY0MjU0MjYuNTgxMjIyM30:1wDhP0:EePUrnjRRDzHO1dIZSq_uYtB9h20uQDjCwrkVLfiy-g" style="display:block;height:auto;border:0;width:100%" title="The formlessness of AI agents" width="258"/>
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                  <h1 style="margin:0;color:#091121;direction:ltr;font-family:'Open Sans','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;font-weight:700;letter-spacing:normal;line-height:1.2;text-align:left;margin-top:0;margin-bottom:0;mso-line-height-alt:18px">
                   The formlessness of AI agents
                  </h1>
                 </td>
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               </tbody>
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              <table border="0" cellpadding="0" cellspacing="0" class="paragraph_block block-3" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word" width="100%">
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                   <p style="margin:0;margin-bottom:16px">
                    It’s more common than ever for users to interface with AI agents in the form of chat, sidebar, and copilots. And humans need visibility of AI agents to trust them. But when humans and agents are working on the same interfaces, can agents reach full capability? The native form of an agent hasn’t been designed yet, and solving this challenge is only at the beginning.
                   </p>
                   <p style="margin:0">
                    <em>
                     "This is the enclosure problem. Not just how agents look, but what kind of container can hold something that is, by nature, without container. That’s a harder design question than it sounds."
                    </em>
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                      Read on
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                    Chart of the week
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                   <p style="margin:0">
                    Analyst-in-Residence Kyle Poyar looks at the rate at which growth is retained year over year. Read more
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                     here
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                    .
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                         Host a "reverse town hall" for employees to present to leadership:
                        </a>
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                       and other ideas to improve internal communications.
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                         The top 1% of candidates will never come inbound:
                        </a>
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                       Here's how Clay finds, screens, interviews, and hires members of their Growth team.
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                       3
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                         A day in the life of ten CEOs:
                        </a>
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                       What they do to optimize for impact from pre-seed to scale-up, from AI to media to fintech.
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