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   Build for decades, not days. Plus, a roundup of this week’s best SaaS thinking.  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏  ͏ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­
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                        Edition #525, 10-Jul-2026
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                       <p style="margin:0;margin-bottom:16px">
                        Big events like the World Cup create an enormous amount of excitement, but not always much lasting value. Cities spend years building stadiums and infrastructure for a few weeks of attention, only for much of it to sit underused once the crowds go home.
                        <br/>
                        <br/>
                        Product teams can fall into the same trap. A trend takes off, everyone rushes to ship something around it, and the roadmap starts reflecting what's getting attention at the moment rather than what customers will still need years from now.
                        <br/>
                        <br/>
                        Some ChartMogul customers have been with us for more than a decade. You build that kind of trust by solving real problems, improving the product over time, and being a partner customers can continue to rely on, not by chasing every trend.
                        <br/>
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                        Stay focused,
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                          Nick Franklin
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                        <br/>
                        Founder &amp; CEO
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                        This week in SaaS
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                       <br/>
                       How OneVision turned QuickBooks data into real SaaS metrics
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                       <p style="margin:0;margin-bottom:16px">
                        OneVision was able to track revenue in QuickBooks, but couldn’t calculate true SaaS metrics. Founder and CEO Joseph Kolchinsky implemented ChartMogul to put a stake in the ground on data accuracy. Now, they have clear visibility into churn, retention, and performance across different customer groups.
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                        <em>
                         "We've been a recurring revenue business for years, but we weren't measuring it with the precision that model demands. When you're proving to the world that you're a modern recurring revenue company, the details really matter."
                        </em>
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                        In an era of AI glasses and CEOs sending clones to meetings, Kevin Kelly imagines the near future where always-on AI agents become intimate extensions of ourselves. Borrowing the term “exoself” from science fiction, he outlines four possible relationships we might have with one: twin/clone (equal), tutor/guardian (parental), counselor/assistant (professional), or hero/friend (role model).
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                        <em>
                         "We are in the process of reimagining what humans are for. With genetic engineering, neural implants, new drugs, and AI, we now have the tools to reshape our brains and minds directly. In the broadest sense, we can reshape what our selves are."
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                       Agents are consumers and/or stewards
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                        An agent that scores and routes a lead is a consumer. An agent that identifies the account behind that lead and writes the relationship back into the CRM is a steward. This piece breaks down how to build agents trustworthy enough to update your CRM in real time: distinguishing consumer vs. steward roles and the guardrails each requires, so data updates at the speed the business needs without sacrificing trust.
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                             Data doesn’t solve product-market fit:
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                           instead, lean into your founder intuition.
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                             Starting the day by doing customer support:
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                           is an underrated habit for every founder and CEO.
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                             You don’t have to own an area:
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