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   Dan Gingiss tells us how
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    <p>
     Hi there,
    </p>
    <p>
     When it comes to growth,
     <a id="" target="_blank">
      the best offense is a great defense.
     </a>
    </p>
    <p>
     Many companies don’t realize this—acquisition gets all the focus (and the budget), while retention gets overlooked.
    </p>
    <p>
     On our Inside Intercom podcast,
     <strong>
      CX expert and author Dan Dingiss
     </strong>
     explains why these businesses are missing out on their
     <strong>
      strongest sales and marketing strategy.
     </strong>
    </p>
    <p>
     Tune in to discover:
    </p>
    <ul>
     <li>
      Why
      <strong>
       customer retention is just as important as sales
      </strong>
      —if not more important
     </li>
     <li>
      A
      <strong>
       model for creating memorable experiences
      </strong>
      that make customers your advocates
     </li>
     <li>
      How to
      <strong>
       connect your teams around serving your customers’ needs
      </strong>
     </li>
    </ul>
    <p>
     <a id="" target="_blank">
      Find out
     </a>
     how small steps can start building memorable customer experiences—and customer advocates—right away.
    </p>
    <p>
     Best,
    </p>
    <p>
     Marcio Arnecke
     <br/>
     VP, Global Generation, Intercom
    </p>
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