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hello@intercom.com
Lightspeed closes 31% more convos with Fin AI Copilot - Be the first to get access. Lightspeed closed 31% more conversations per day. By now, you’ve heard a lot from us about Fin AI Copilot Fin AI Copilot is coming soon—your next steps Hi there, By now, y
Apr 30
hello@intercom.com
How to make the most of AI for customer service - Watch the first episode of Off Script. It's a pivotal moment in history. Are you set up to win in an AI-first world? Fin AI Copilot is coming soon—your next steps It's a pivotal moment in history. Ar
Apr 26
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Meet the only complete AI-first customer service platform - That’s right. The only one. The only complete, AI-first CS platform. Everything you need to deliver exceptional customer service any time, any place Instant, exceptional service for customers ✔️ Fin
Apr 24
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The new era of customer service is AI-first - Forget everything you know about customer service. There's a new way of delivering customer service Forget everything you know about customer service. The old way of doing customer support is dead. A
Apr 18
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Increase agent efficiency by 31% with Fin AI Copilot - Customer service will never be the same. Today, agents spend too much time digging through articles, help center content, and past conversations searching for answers. That's time wasted that could b
Apr 11
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In one hour, join us for a big announcement - In one hour, join us for a big announcement Hi there, Today at 9:30am PT/5:30pm BST, we’re announcing why the new way to do customer service is AI-first. Join us for a 15-minute, live broadcast—where
Apr 10
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Tomorrow we’re making a huge announcement - See the new way to do customer service. | Tomorrow we’re making a huge announcement Hi there, Tomorrow, we'll announce our latest AI breakthrough. Not only that, but we’re also going to show you why
Apr 09
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There’s a new way to do support - Mark your calendars for a big announcement. | There’s a new way to do support Hi there, On April 10, we’re making a huge announcement. There’s a new way to do support—and it’s AI-first. Our CEO Eogha
Apr 02
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Why traditional customer service metrics miss the mark - 2000+ customer service professionals weigh in | Hi there,We surveyed 2000+ customer service professionals on the challenges and opportunities of 2024. 75% of teams say customer service metrics are ch
Mar 21
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Top 5 reasons support execs are looking at new tools - Learn what leaders are prioritizing in 2024 | Hi there,Only 18% of support teams said the tools they use can fully support their needs all of the time going into 2024! The solution? Ditch the dated t
Mar 14
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AI is creating new customer service jobs in 2024 - Help your team grow into new roles Hi there, AI is coming for support roles, but not in the way you think! We surveyed 2000+ customer service professionals and found AI has been removing the monotono
Mar 08
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70% of support execs plan to invest in this in 2024 - Learn what they’re prioritizing—and deprioritizing Hi there, The AI race is on! We surveyed 2000+ customer service professionals and found that almost half of support teams are already using AI. Thes
Feb 20
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Customers won’t settle for less - How to meet customer expectations in an AI-driven world Hi there, Customer expectations are higher than ever, and 68% of customer support teams say AI is already an influence. Now that customers know
Feb 13
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Discover Fin's 7 new features: elevate your support experience - Multilingual support, CSAT measurement and so much more Discover Fin's newest features Because even bots need a glow-up Our AI bot, Fin, continues to redefine customer support by automatically resolv
Jan 19

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